Terms & Conditions, Returns & Privacy Policy – Sara by JG
📄 Terms & Conditions
1. Introduction These Terms and Conditions ("Terms") govern your use of the Sara by JG website and apply to all purchases made through it. By using the site, you agree to these Terms.
2. Company Information J. Group SRL Via San Pietro a Quaracchi, 246 – Firenze, Italy VAT: IT06930120487 Email: info@jgroupsrl.it
3. Website Use Please use the website lawfully and respectfully. All content is the property of J. Group SRL and may not be copied or reused without permission.
4. Account Registration If you choose to register an account, you’re responsible for its security. We reserve the right to suspend accounts in cases of misuse.
5. Product Information & Availability Descriptions and images are for illustration. Product availability is confirmed during checkout.
6. Prices & Payments Prices may vary by location (with/without VAT). Payments are processed securely via third parties—we do not store your payment information.
13. Governing Law These Terms are governed by Italian law. Any disputes will be handled exclusively in the courts of Florence, Italy.
Shipping & Delivery We ship worldwide. Costs and delivery times are shown at checkout. Please inspect your package upon arrival and refuse delivery if items are visibly damaged.
Returns & Refunds As an EU customer, you have the right to withdraw within 14 days of receiving your order.To request a return:
•Email us before the 14th day
•Return items unused and in original packaging
Refunds
•We refund the full product price (excluding shipping) within 14 days after receiving the return
•Refunds are made via your original payment method
•Used, personalized, or damaged items may not be eligible for full refund
